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运输政策

如果周一至周五订购,商品预计会在下单后 48 小时内发货。 周六、周日或节假日下的订单,将在下一个工作日的 48 小时内发货。 创建运输标签后,我们将向您提供(通过电子邮件)跟踪号码和跟踪包裹的链接。

我们的头等舱运输在美国大陆内需要 2-5 个工作日。

请确保您提供的地址是可以通过邮政服务验证并到达的正确地址,如果由于送货地址错误或不明确而导致您没有收到包裹,我们不会退款。 (在这种情况下,如果客户需要,我们将提供运输证明)。

15 Day Return Policy

We take great pride in the superior quality of our products and want you to be pleased with your purchase. We believe in offering the very best value, quality and selection to our customers. You may return the order for any reason within fifteen (15) days of your purchase and we will refund the whole amount back to the credit card used on the day of purchase. If you return a partial amount of merchandise, you will still receive a refund accordingly based on the total purchase price as long as it did not damaged.

Please note That the refund for the returned packages will take place as soon as we receive the package.

Your complete satisfaction is our ultimate goal. You may return any item shipped by Qoffood.com (Queen of Flowers), keeping the following in mind:

  • You should return the item to us within 15 days of your purchase date.
  • Shipping Fee is Non Refundable.
  • Before sending back the item please contact us through contact us page or by calling +971 (50)-427-8412

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